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Shipping Policy

Shipping Policy

When will I receive my order?

Since all of our garments are made to order, it typically takes two weeks to get orders to our domestic customers. It takes about 7 days for production and an additional week to get to you.

As soon as your package is shipped, you will receive an email with your tracking number.

What shipping service do you use?

We ship most of our packages via UPS, occasionally using USPS. For orders being shipped to a PO Box or APO address, we use USPS.

Our packages are shipped from New York City.

Do I receive a tracking number?

Once your order has been shipped, you will receive an email with your tracking number to track its arrival to your location. 

Where do you ship?

We ship to the USA, Canada, and Internationally.

How much is shipping?

We use the retail UPS rate from our showroom in New York City to your delivery address.

I didn’t receive my package, what should I do?

 If you received your tracking number and having issues with delivery, please contact us immediately at sales@adriaenblack.com